Microsoft Remote Desktop app on Chromebook won't launch remote workspace

Nikki Ussery 5 Reputation points
2023-09-08T18:52:13.45+00:00

Microsoft Remote Desktop application will not connect to remote workspace. When I input my user account details, the remote program comes up then disappears shortly after. It seems like it is crashing. On one Chromebook I was able to fix it by updating the Chromebook. To do so I went to settings > About ChromeOS> Under Google Chrome OS I chose Check for Updates > From there I downloaded the update and restarted the Chromebook when prompted. After doing this, I was able to launch the remote workspace from the Microsoft Remote Desktop app (RD Client).

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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  1. Limitless Technology 44,776 Reputation points
    2023-09-11T15:08:38.84+00:00

    Hi there,

    Please

    Verify Remote Desktop is enabled

    Open the System item in Control Panel. To start the System tool, click Start, click Control Panel, click System, and then click OK.

    Under Control Panel Home, click Remote settings.

    Click the Remote tab.

    Under Remote Desktop, select either of the available options, depending on your security requirements:

    Allow connections from computers from computers running any version of Remote Desktop (less secure)

    Allow connections from computers only from computers running Remote Desktop with Network Level Authentication (more secure)

    ALSo

    Verify Remote Desktop Services Limit number of connections policy

    Start the Group Policy snap-in, and then open the Local Security Policy or the appropriate Group Policy.

    Locate the following command:

    Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections Limit number of connections

    Click Enabled.

    In the RD Maximum Connections allowed box, type the maximum number of connections that you want to allow, and then click OK.

    Please follow the link

    https://learn.microsoft.com/en-us/troubleshoot/windows-server/remote/troubleshoot-remote-desktop-disconnected-errors#verify-remote-desktop-is-enabled

    and see it helps.

    Thank you

    --If the reply is helpful, please Upvote and Accept as answer--

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  2. Hisham Hassan 0 Reputation points
    2023-09-20T16:37:43.5166667+00:00

Your answer

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