attachment not working on power automate

Question

attachment not working on power automate

Harish Semwal 10

"Start and wait for an Approval" with attachment not working on Power automate.

our power automate process pending.

please help on this.

User's image

Thanks

Harish

Issac 5 Reputation points

2023-09-10T17:00:54.73+00:00

could you fix it,please revert if fixed

4 answers

Your answer

Issac 5 Reputation points

2023-09-10T17:00:54.73+00:00

could you fix it,please revert if fixed

Answer 1

Anonymous

Hi @
Harish Semwal

Attachments in Forms are essentially saved in OneDrive.

If you want to extract attachments from a Form, please follow these steps:

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Harish Semwal 10 Reputation points

2023-09-11T05:03:07.1433333+00:00

mentioned below my steps.
Harish Semwal 10 Reputation points

2023-09-11T05:23:13.15+00:00

Hi,

Same issue
Harish Semwal 10 Reputation points

2023-09-11T05:26:01.97+00:00

Not working
Anonymous

2023-09-11T08:47:38.44+00:00

Hi @
Harish Semwal

You have saved the attachment in an array variable named Attachment. If you want to reference the attachment in Approval, you need to call the array instead of the dynamic content provided by Form.
Harish Semwal 10 Reputation points

2023-09-11T11:32:41.09+00:00

Can you provide any screenshot for some?
JamesW 0 Reputation points

2023-09-12T06:06:51.5733333+00:00

Hi have the same issue. Did Microsoft change anything over the weekend? My flow was working on Friday.
Anonymous

2023-09-12T06:12:08.1966667+00:00

Hi @
Harish Semwal

Please try:
Harish Semwal 10 Reputation points

2023-09-12T09:14:04.51+00:00

This is already done but remains the same.
Anonymous

2023-09-12T09:17:21.6333333+00:00

According to our investigation, many users have recently encountered the problem that approvals cannot be sent. This should be a temporary bug of Microsoft, and Microsoft will fix it in the near future.

Thank you for your patience and understanding.
Sumit S 0 Reputation points

2023-09-12T11:08:26.4366667+00:00

Thanks @Anonymous .Could you please provide any ETA to resolve this issue?
Anonymous

2023-09-14T06:23:12.7066667+00:00
Hi @
Harish Semwal

There is currently a workaround for users to solve the problem that approval cannot be sent.

please try:

Go to Power Platform Admin Center (admin.powerplatform.microsoft.com)

Select Environments

Select the environment in which the error occurs

Select Security Roles > See All

Click the ellipsis (...) next to Approvals Administrator and select Edit

Search for "asyncoperation" (aka "System Job") table (select "Show all tables" if not visible)

Update the read permission to "Organization"
Anonymous

2023-09-14T07:11:57.7866667+00:00

Hi @
Harish Semwal

The specific operations are as follows

1.

2.

3.

4.

5.
Anonymous

2023-09-14T07:16:43.6233333+00:00

Hi @
Harish Semwal

The specific operations are as follows

1.

2.

3.

4.

5.
Anonymous

2023-09-15T07:23:29.6633333+00:00

Hi @
Harish Semwal

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Harish Semwal 10 Reputation points

2023-09-15T07:30:53.4966667+00:00

Hi,

I don't have any Environments.
Anonymous

2023-09-15T07:36:28.46+00:00

Hi @
Harish Semwal

Please contact your administrator to do this for you.
Harish Semwal 10 Reputation points

2023-09-15T09:08:09.29+00:00

checking and update you.
Anonymous

2023-09-19T06:26:37.3566667+00:00

Hi @
Harish Semwal

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Harish Semwal 10 Reputation points

2023-09-19T06:34:55.7166667+00:00

Hi,

Problem not resolved. You mentioned earlier some bug. Can Microsoft have resolved the bug?

Thanks.
Anonymous

2023-09-19T06:51:40.0866667+00:00

Hi,

Microsoft currently offers this method as a solution. Is your administrator still unable to see any environments in the Environments?

Answer 2

Bb1234567 10

Check this security role setting. Not sure what changed, but I just recently had the same error and this one fixed it. approvals

Jean-Pierre Hobbs 0 Reputation points

2023-09-12T21:53:02.5933333+00:00

Where are the settings for Approval Administrator located?
Bb1234567 10 Reputation points

2023-09-13T16:51:53.37+00:00

Power Apps Admin Center -> Environments -> Security Roles
Ethan 0 Reputation points

2023-09-25T22:06:55.9666667+00:00

I just stumbled across this same Bad Gateway error. Does Microsoft have a timeline for solving this issue? Note, most users do not have the admin access to make the temporary changes noted above.

Answer 3

Jordon Osborne 230

The 502 Bad Gateway error is difficult to troubleshoot without being able to look at the full details in the flow. If the flow runs fine without the attachments, then my guess would be one of the following issues:

Formatting of the Attachments Array - If you have multiple attachments then the array must be formatted like the example below:
Exceeded Max Attachment Size - Approvals have a max attachment size that isn't specified or checked during the flow.
- The Approvals connector enforces a 50MB limit on the combined unencoded size of attachments during approval creation. This limit cannot be changed. Users will see this failure in flow runs if this limit is exceeded: The combined attachment size of 68.9MB exceeds the limit of 50MB.

From my experience with approval attachments, I believe the maximum attachment size limitation would likely be your issue.

Issac 5 Reputation points

2023-09-10T16:56:47.1833333+00:00

same issue,was working fine till 09th sep
Issac 5 Reputation points

2023-09-10T16:57:44.0066667+00:00

can you show the base 64 formula you have applied
Jordon Osborne 230 Reputation points

2023-09-10T21:28:55.7533333+00:00

The image I provided was from another source (linked below).

base64(outputs(‘Get_attachment_content’) ?[‘body’])

https://www.c-sharpcorner.com/article/power-automate-sending-attachments/

If the flow was working with attachments previously, then I would think that either the connection is broken, or it could be the file size limitation.
Bb1234567 10 Reputation points

2023-09-12T19:42:04.4766667+00:00

I had this same issue .. Approvals with attachments working fine for months now with no issues, but all of as Sep 9 2023 .. they just stopped with the 502 bad gateway error. Took some debugging to find that when you remove the attachments, the approvals worked fine. So setting the security role: "Approvals Administrator -> System Job" to have Read permissions fixed this issue as others have reported. Not sure what changed here, but this was this fix.

Answer 4

Hi LiweiTian-MSFT,

please share all steps for

Go to Power PlatformAdmin Center (admin.powerplatform.microsoft.com) Select Environments Selectthe environment in which

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Q&A.|| | -------- | -------- | -------- | ||

|Hi
@ Harish Semwal There is currently a workaround for users to solve the
problem that approval cannot be sent. please try: Go to Power Platform
Admin Center (admin.powerplatform.microsoft.com) Select Environments Select
the environment in which…|Hi
@ Harish Semwal There is currently a workaround for users to solve the
problem that approval cannot be sent. please try: Go to Power Platform
Admin Center (admin.powerplatform.microsoft.com) Select Environments Select
the environment in which…|| | -------- | -------- | -------- | ||

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attachment not working on power automate

4 answers

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