Win10 Ent 1909 says no Internet

Question

Hi,

My Windows 10 Ent 1909 shows no Internet on the connection status in the right hand corner globe, but actually Internet is working fine with Internet Explorer. Does anyone have any idea about why this happened?

Thanks

Answer 1

Hi,

Thanks for posting in Q&A platform.

Based on your description, I understand that your windows 10 is showing no internet connection e.g. But indeed you can access internet with browser, right? Please correct me if my understanding was wrong.

Before we go further, may I know which network type does your windows 10 belong to? Public, private or domain? If belonging to domain network, any other domain member PC’s having this kind of problem?

Does your application(like outlook) work well connecting to internet?

You could update your windows client to the latest OS version to see if the issue can be resolved.

Or you could try to enable both active and passive probes DWORD value under the following registry key to see if the issue can be resolved. If these keys weren't existed, please create per below value.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator

Key name: DisablePassivePolling
Key Type: DWORD
Value: Decimal 0

Key name: NoActiveProbe
Key Type: DWORD
Value: Decimal 0

Hope my answer will help you.

Best Regards,
Sunny

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Answer 2

Hi @Panicker Tom ,

This is a known issue in and is being investigated by Microsoft, you can send feedback about this by using the Feedback Hub app.

Send feedback to Microsoft with the Feedback Hub app
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

You can also try the workaround mentioned over here:
https://answers.microsoft.com/en-us/windows/forum/all/windows-shows-no-internet-access-but-my-internet/2e9b593f-c31c-4448-b5d9-6e6b2bd8560c

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon

Answer 3

Hello,

See if this fix helps you:

https://www.kapilarya.com/network-icon-shows-no-internet-access-but-connected-in-windows-10

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Answer 4

Hello everyone, thanks you all for your helps! Enabling active and positive probes are helpful to me.