Hi @Vas Petrucha-Rourke to troubleshoot this issue, you can use the dsregcmd command to understand the state of devices in Azure AD. The output from this command can provide valuable information about the Primary Refresh Token (PRT) and other diagnostics related to the issue. If anything is broken here, this should find it.
You can also check the Azure AD logs for any error messages or failed attempts related to the SSPR process.
If none of this works, please send me an email at "email@example.com" with subject "ATTN: James Hamil" and your subscription ID. I can open a free support ticket for you.
Please let me know if you have any questions and I can help you further.
If this answer helps you please mark "Accept Answer" so other users can reference it.