How to add college email to Authenticator app

Amanda Diaz 20 Reputation points
2023-09-12T18:22:38.9633333+00:00

When I try to add my outlook college email to the Authenticator app it would say this, “Open your Authenticator app, and enter the

number shown to sign in.” but either nothing pops up on my app to add it or I’m already in my app and can’t go anywhere else. I’m already updated on everything. I need help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426K Reputation points MVP
    2023-09-12T18:27:55.99+00:00

    Sounds like you'll need the school admins to reset your account so a new QR code can be generated with which you can relink the authentication device to your account.

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    1 person found this answer helpful.

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