What do Corporate Device Identifiers do? They don't seem to work.

Question

I'm trying to use Corporate device identifiers. I am using the Serial Number from my phone. I've added the device through Company Portal.

The status of the identifier does not change and just says Not Contacted.

What is it that would trigger this to work?

Answer 1

You must have the Serial number in the list prior to enrollment.

Answer 2

@ComputerHabit, Thanks for posting in Q&A. 

Based on my researching, it is consistent with what you find , corporate device identifier can differentiate between company and personal devices, allowing for optimized management and identification, while also setting device restrictions to prevent non-company-owned devices from enrolling.

Moreover, Corporate-owned devices identifiers with serial number only support below platforms:

• iOS/iPadOS
• macOS
• Android device administrator, before Android v10           
• Android Enterprise personally-owned work profile, before Android 12

Here is a link with more information you can refer:

Add corporate identifiers to Intune | Microsoft Learn

Hope this can be helpful. If there is anything else, feel free to contact me.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 3

@ComputerHabit ,Hope you are doing well.

We are really glad to know that the problem has been resolved. Please allow me to give a brief summary of this problem to help people with the same problem.

Issue Description:

Corporate Device Identifiers do not seem to work.

Resolution:

Additional:

Corporate-owned devices identifiers with serial number only support below platforms:

• iOS/iPadOS
• macOS
• Android device administrator, before Android v10          
• Android Enterprise personally-owned work profile, before Android 12

Here is a link with more information you can refer:

Add corporate identifiers to Intune | Microsoft Learn

Thanks for your time and having a nice day!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.