Microsoft Remote Desktop on macOS forgets workspaces

Krumelur 10 Microsoft Employee

Using MS Remote Desktop version 10.9.2 (2147) on Ventura and when I add the workspace for my Azure DevBox it will be gone after a while.

This happens multiple times per day and I keep re-adding the workspace. I cannot tell when the problem started but it has been several weeks now.

I tried deleting and reinstalling the app, no luck.

Any recommendations are welcome.

vipullag-MSFT 26,196 Reputation points

2023-09-18T06:49:54.2133333+00:00

Hello Krumelur

Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.

This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.

Once the issue is resolved, request you to post the resolution here for the benefit of community.
Vlad Iliescu 1 Reputation point MVP

2023-09-26T12:52:39.8933333+00:00

Same here, this has been happening for the past couple of weeks. Upgrading to Version 10.9.2 (2147) didn't help. Every two times I connect to a workspace it disappears from the list and I have to re-add it. 🤦‍♂️
Krumelur 10 Reputation points Microsoft Employee

2023-09-26T15:07:05.43+00:00

Interesting. I thought I'd file an issue but there's no way to do this right out of the RDP app. Where would we file the issue?

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