M365 OUTLOOK Tasks cannot be assigned to myself or other team members

Dina King 20 Reputation points
2023-09-14T21:43:26.41+00:00

I am able to create tasks in Outlook (https://to-do.office.com/tasks/myday); however, none of the tasks show assigned to me. I want to have those tasks appear in Planner and they are not appearing since they are not assigned to me. I believe I should have the ability to change the assignment of tasks and that does not appear to be an option for me.

Looking forward to your feedback.

Best,

Dina

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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Accepted answer
  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2023-09-15T05:59:34.99+00:00

    Hi @Dina King ,

    Welcome to our forum!

    Looks like your issue is related to Microsoft To Do and Microsoft Planner. Please kindly understand that Outlook tag here mainly focus on the general issues about Outlook desktop client. Based on my research, i found that to see the tasks between Microsoft To Do and Microsoft Planner, you need to enable the below option in Microsoft To Do:

    1.In the upper right corner, choose The "Settings" button found in the user interface

    Settings, then To Do Settings.

    2.In Settings, scroll down to the Smart lists section and make sure that Assigned to you is turned On.

    User's image

    3.Then, under Connected apps, for Planner, choose On.

    User's image

    More information: See Planner tasks in Microsoft To Do.

    Hope to help you! If it doesn't help, i'm afraid that you need post your case in dedicated forum for Microsoft Planner for more professional advice.


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