46,174 questions
Help! I just set up free Azure account, and it's locked when I try and access it
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Nick Borelli
0
Reputation points
I created a free account for Azure...put my credit card in and everything set up fine. Even watched a few demo videos. Then when I tried to login into the portal, it says my account is locked. I can't get direct chat/support without logging in so I'm stuck. How do I unlock my account...but WHY is it even locked? I'm using an established account and my mail and other subscriptions like office are just fine.
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Vinodh247 34,661 Reputation points MVP Volunteer Moderator2023-09-15T04:58:49.7466667+00:00 Nick Borelli: Are you sure this email id is not used earlier to use the trial account? also can you share the screenshot of the error? before that i would request you to sign-out of the account, open a new window in private mode and try to login.
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Vinodh247 34,661 Reputation points MVP Volunteer Moderator
2023-09-17T16:25:19.8933333+00:00 Nick Borelli: Just checking if you had a chance to look at this, if so can you please update?
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