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Hi everyone
i'm facing issue that i was not able to login to Authenticator App because they require verification code from Authenticator App itself. I was research many articles, comment, questions but seem like it's not resolved my problem
additional information, i'm using Microsoft Dev Program, and i'm the admin of that account. There is not option like "Sign in by another ways" or something like that
This screenshot below is when i login to Authenticator app on my mobile. there is no other option to click, just "Verify" or "Cancel".
Try to exclude your account from the registration campaign
Microsoft already sent a communication about this :
We’re enabling a stronger form of multifactor authentication beginning September 15, 2023
You’re receiving this email because you have a Microsoft Entra ID tenant.
On September 15, 2023, we’ll begin prompting your users who authenticate using SMS and voice methods to set up the Microsoft Authenticator app when they sign in to their work or school account. This change will take place on a rolling basis over six weeks as part of ongoing efforts to improve security.
This change will affect Microsoft Entra ID (previously Azure Active Directory) tenants that have the registration campaign feature set to the Microsoft managed state. After we enable the feature, users will be prompted to install the Microsoft Authenticator app, a stronger form of multifactor authentication than SMS and voice methods.
Recommended action
After the registration campaign feature is enabled, everyone in your organization who currently uses SMS or voice authentication will need to set up Microsoft Authenticator. To avoid any confusion, let your users know what to expect by September 15, 2023:
When they sign in to their work or school account, they’ll see a prompt to set up the Authenticator app—they can choose to install it or skip the prompt. They can skip up to three times before they’re required to install it.
To install it, they’ll need to select Next on the prompt, which will take them through the Authenticator app setup.
Thank KETATA for your answer. But i think it's not what i'm looking for
I had set up and used Microsoft Authenticator for whole year. i just accidentally remove it (or sign out of app) by somehow. Now i can not access to Authenticator app again (i'm the admin of my organization)