sccm ccm notification agent disabled

Question

recently installed client agent does not communicate with mp. client object in the console shows (?) instead of green (tick).

In the client machine's ccm agent, we see ccmnotificationagent component shows disabled and actions has 2 actions only

ccmnotificationagent.log shows "BGBAgent disabled"

did not find anything meaningful in location services or clientidmanager.

Am I missing something here?

tested the network, it works fine. Tested all those posts using portquery, looks to be fine.

Answer 1

First step here is to upgrade the client (and probably the site) to a supported version of ConfigMgr. 5.00.7804.1000 is the initial release of ConfigMgr 2012 SP1 which hasn't been supported for around 7-8 years now.

Answer 2

try this it fixed it for me

under Administration > site Configuration > Sites > Site Properties > Ports
untick CLient Notification tcp - port 10123,

click apply,

leave it unticked for at least 20 minutes,

retick it click apply,

the clients should then start working properly once they wake up to the fact that there is a change.
Bgb client agent is starting... BgbAgent 23/04/2021 12:00:59 PM 18244 (0x4744)
Bgb client agent is disabled BgbAgent 23/04/2021 12:00:59 PM 18244 (0x4744)
TCP Listener is disabled. BgbAgent 23/04/2021 12:00:59 PM 18244 (0x4744)
BgbController main thread is started with settings: {bgb enable = 0}, {tcp enabled = 0}, {tcp port = 0} and {http enabled = 0}. BgbAgent 23/04/2021 12:00:59 PM 18244 (0x4744)
Wait 3600 seconds for event notification. BgbAgent 23/04/2021 12:00:59 PM 19004 (0x4A3C)
Settings update: {bgb enable = 1}, {tcp enabled = 1}, {tcp port = 10123} and {http enabled = 1}. BgbAgent 23/04/2021 12:36:20 PM 1000 (0x03E8)

https://learn.microsoft.com/en-us/answers/questions/334556/sccm-cb-2002-agent-bgb-client-agent-disabled.html?childToView=368535#answer-368535

Answer 3

Late to the party but hopefully this will help.

Same situation for me. I tried everything including disabling the firewall. Then I realized....the machine is not "approved". Once I approved it, everything turned on and started working as normal.

So:

1. Go to Devices,
2. search for your device,
3. right-click,
4. Approve,
5. wait and see, or initiate the Machine Policy Eval/Hardware Eval cycles.

This happens because the site setting for Client Approval is either set to Automatically approve computers in trusted domains or Manually approve each computer.

Answer 4

Hi,

We could check CcmMessaging.log to see if any error in it, it records activities related to communication between the client and management points.

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