Can't open PDF in Sharepoint App (mobile - Android)

Question

Can't open PDF in Sharepoint App (mobile - Android)

Fabio Perretta 11

Hello everybody,
I'm writing to ask for help regarding a problem I am experiencing on a SPFX Webpart that I'm developing

A component in my Webpart calls an Azure logic app which returns a response with a url of a PDF file, stored on an Azure BlobStorage
In Android mobile environment, I receive this error (view picture)

There are already other posts explaining that this error message is misleading,the network connection has been tested and works perfectly

Moreover, I checked the response of the Logic App and it works correctly.
Actually, when I try to view the same PDF in the Sharepoint App but in an iOS environment, the file is displayed correctly

So I don't think the Logic App is responsible for this issue

Any suggestion to solve this problem?

Baker Kong-MSFT 3,801 Reputation points

2020-10-26T09:22:41.15+00:00

Hi FabioPerretta-0224,

This issue seems to be caused by SharePoint mobile app. We would suggest you raise a ticket on Admin centre, the group that takes charge of the development of the SP app will troubleshoot it further.

Thanks
Baker Kong
Anonymous

2023-03-09T11:27:53.76+00:00

Hi FabioPerretta-0224,

Did you get any solution from microsoft on this ?

We experience the same issue in our webparts.

Your answer

Baker Kong-MSFT 3,801 Reputation points

2020-10-26T09:22:41.15+00:00

Hi FabioPerretta-0224,

This issue seems to be caused by SharePoint mobile app. We would suggest you raise a ticket on Admin centre, the group that takes charge of the development of the SP app will troubleshoot it further.

Thanks
Baker Kong
Anonymous

2023-03-09T11:27:53.76+00:00

Hi FabioPerretta-0224,

Did you get any solution from microsoft on this ?

We experience the same issue in our webparts.

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Can't open PDF in Sharepoint App (mobile - Android)

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