EMERGENCY!! Production sql db DOWN

Question

Pay-As-You-Go is being affected by a service health event: SQL Database - East US - Applying Mitigation

Status:

Last update:

Active

Impact Statement: Starting at 07:33 UTC on 16 Sep 2023, you have been identified as a customer using Azure SQL Database in East US who may experience issues when trying to connect to your Database. New connections to databases hosted in a

WE need to speak to SUPPORT immediately but can only get the ridiculous troubleshooter that says nothing is wrong!

please help, this is our main production sql db and i cant get in touch with an azure tech. WHY is it so difficult to get help?????

Answer 1

Issues connecting to Azure SQL Databases in East US

Check Status here : https://azure.status.microsoft/en-in/status

Impact Statement: Starting at 07:33 UTC on 16 Sep 2023, you have been identified as a customer using Azure SQL Database in East US who may experience issues when trying to connect to your Database. Connections to databases hosted in a subset of this region may result in an error or timeout.

Workaround: Impacted customers with DR enabled on their database can do failover.

Current Status: We have identified that during a brief period of time an underlying network infrastructure has suffered with power issues, resulting in a downstream impact for SQL Database in East US region. In addition, we have found some unhealthy compute nodes impacting our service on East US region as well. We are manually rebooting affected instances, which should bring the databases back online. We are seeing signs of recovery for underlying infrastructure, and we are now working on recovering SQL DB instances. The next update will be provided in 60 minutes, or as events warrant.

I believe You are also affected by the same. You can keep checking above link to get updates.