Database 'master' on server 'champhhc-apps-server' is not currently available

Ed Benton 20 Reputation points

Database 'master' on server 'champhhc-apps-server' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{AD847B72-DDF3-4EA3-BDC4-FC586B50EC72}'. (Microsoft SQL Server, Error: 40613)

Azure SQL Database
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Accepted answer
  1. Nandan Hegde 29,886 Reputation points MVP

    Hey, which region is the database hosted on? There seems to be some outage going on which might be the cause note: Starting at 07:33 UTC on 16 Sep 2023, you have been identified as a customer using Azure SQL Database in East US who may experience issues when trying to connect to your Database. Connections to databases hosted in a subset of this region may result in an error or timeout.

    Workaround: Impacted customers with DR enabled on their database can do failover.

    Current Status: We have identified that during a brief period of time an underlying network infrastructure has suffered with power issues, resulting in a downstream impact for SQL Database in East US region. In addition, we have found some unhealthy compute nodes impacting our service on East US region as well. We are manually rebooting affected instances, which should bring the databases back online. Some signs of recovery are being observed with instances that have been rebooted. The next update will be provided in 60 minutes, or as events warrant.

    1 person found this answer helpful.

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