Everytime I attempt to deploy web app through openai, it doesnt do anything.

Andrew Glaz 20

I keep getting this message and I am the account owner. I am using the same resource group, sub etc. The deploy option turns blue once the fields are entered, and then when I click it, it basically grays out..

Your web app will be configured with Azure Active Directory authentication enabled. It may take a few minutes to apply after deployment completes, during which time you will not be able to chat in the app. Please wait 10 minutes, then reload the app and log in to begin chatting.

Andrew Glaz 20 Reputation points

2023-09-17T19:23:50.24+00:00

do i need davinci module for my openai serivce?
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Andrew Glaz 20 Reputation points

2023-09-17T19:31:33.81+00:00

it doesn't do anything after that
Saurabh Sharma 23,761 Reputation points Microsoft Employee

2023-09-18T21:38:38.2233333+00:00

Hi @Andrew Glaz

Welcome to Microsoft Q&A! Thanks for posting the question.

What's the model you are trying to use for the deployment and in which region? Also, I could see the deploy button is showing up in disabled state. Did you try to deploy a website earlier and thus you are seeing this? OR is it coming since you first try to deploy the web app?

What's your notification blade displaying? Is it displaying deployment in progress?

Thanks

Saurabh
Andrew Glaz 20 Reputation points

2023-09-19T00:07:05.1566667+00:00

I dont get the purple button saying launch web app either. I am using gpt35-turbo and now gpt4. I noticed that each time I start a new openai service, the preview is not there anymore. I also applied for a different use case, to see if that resolves the issue
Andrew Glaz 20 Reputation points

2023-09-19T00:07:46.8133333+00:00

I tried both models with still the same result
Saurabh Sharma 23,761 Reputation points Microsoft Employee

2023-09-19T00:11:03.2233333+00:00

@Andrew Glaz Thanks for sharing details. I am able to reproduce this issue with gpt-35-turbo-16k version and checking internally with the products team.

I will update you once I receive any details. Sorry for your trouble.

Thanks

Saurabh
Andrew Glaz 20 Reputation points

2023-09-19T00:12:38.2433333+00:00

Thank you for your help!
James Baverstock 5 Reputation points

2023-09-19T01:43:26.9766667+00:00

I too am having this issue with gpt-35-turbo-16k. I've tried a region in Australia and US. I'm connected to Azure Cognitive Services in the "Add your data" section if that helps.
James Baverstock 5 Reputation points

2023-09-19T06:08:15.5166667+00:00

Yep that fixed it for me, thank you so much.
Saurabh Sharma 23,761 Reputation points Microsoft Employee

2023-09-19T17:13:51.4333333+00:00

James Baverstock Thanks for the confirmation.

Accepted answer

Saurabh Sharma 23,761 Reputation points Microsoft Employee

2023-09-19T05:56:48.7266667+00:00

Andrew Glaz James Baverstock,

This issue has been fixed now and you should be able to deploy the web app. I have tried it my environment and it worked fine this time.

Please let me know if you have any other issues.

Thanks

Saurabh

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2 people found this answer helpful.
Andrew Glaz 20 Reputation points

2023-09-20T00:08:22.5966667+00:00

Thank you for your help , it worked! I'm curious to know though, what the reason was behind this issue for me.

Saurabh Sharma 23,761 Reputation points Microsoft Employee

2023-09-20T22:25:33.93+00:00

Andrew Glaz Unfortunately, it was happening due to a bug for which products team has provided a fix to resolve this issue.

Manoranjan A 0 Reputation points

2023-10-03T18:26:04.2133333+00:00

It is still not working for me. Should I change any settings and try again?

Michal Gordon 0 Reputation points

2024-02-25T13:25:27.9566667+00:00

Hi, could this bug have returned? It seems I am getting the same behavior.

Anton Chernetskiy 5 Reputation points

2024-04-22T14:52:55.9966667+00:00

Hi Saurabh. I'm having the same issue on East US and West US. I was able to deploy a project a couple of times and now I just see this "Deploying web app: Stay on this page while deployment completes. It should take a few minutes." even in new projects that I create.

David Schnare 0 Reputation points

2024-05-01T18:47:01.6166667+00:00

I am having this issue with the Canada East. The App deploys and I can log in but then I can not update or deploy a second app. Is there any way to fix this? I can not find an answer.
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Everytime I attempt to deploy web app through openai, it doesnt do anything.

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