The information you've provided suggests a BCCode
of 19
, which usually points to a BAD_POOL_HEADER
. This error indicates that there's a problem with Windows memory allocation.
Common causes for this error include:
- Faulty RAM or Memory Issues: Memory problems can often lead to BSODs. Running a memory diagnostic might help.
- Corrupted Device Drivers: Outdated or corrupted drivers, especially graphics drivers, can lead to this error.
- Software Conflicts: Sometimes, third-party software, including antivirus or other security software, can conflict with system operations and cause this error.
- Disk Errors: Faulty sectors or issues with your hard drive can lead to this error.
I think the easiest way to start troubleshooting this one is by downloading a driver updater, I'm not sure which model you are running but if you do a simple google search: <BrandName> Driver updates. (Dell Drivers) you will get an updater that scans your whole system.
If you are still getting issues post the above, i would recommend check the Memory Diagnostic:
- Type "Windows Memory Diagnostic" in the Start menu and run the tool.
- Restart your computer when prompted. This will check for any memory issues and try to fix them.