Why powerpoint file is not openeing?

Mohamed Umer 145 Reputation points
2023-09-17T13:22:30.1766667+00:00

Hello there,

I have faced this error

Powerpoint error.png , powerpoint error2.png

while opening my powerpoint file, I have tried to solve this by changing the location of the file, by disabling the protected view ,by deleting the cache file, but still its showing the same error, kindly provide the solution .

thanks in advance.

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Microsoft 365 and Office PowerPoint For business Windows
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  1. AllenXu-MSFT 24,941 Reputation points Moderator
    2023-09-18T02:39:30.0766667+00:00

    Hi @Mohamed Umer,

    Firstly, update PowerPoint to the latest. Then, try opening PowerPoint in safe mode. If the issue still persists, it seems like you are experiencing unexpected behavior when opening a PowerPoint presentation. This behavior may occur because the presentation is damaged. There are several methods you can try to restore your presentation, including running error checking on the hard disk drive and trying to open a copy of the damaged presentation in PowerPoint. You can also try to apply the damaged presentation as a template or insert the damaged presentation as slides into a blank presentation. If none of these methods work, you can try to determine whether you have a damaged presentation by opening the file on another computer or creating a new file in PowerPoint.


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