Excel telemetry etl file

Question

Hi everybody.

In our environment Excel etl files seem cause poor performance in Excel use. How is possible disable etl use (in my knowledge Office Telemetry Service)?

Environment
Window Server 2012 R2
Office 2013 Professional

Thanks.

Enrico

Answer 1

@Enrico Savini ,

Where do you find these .etl files? Does these .etl files storaged in %LocalAppData%\Microsoft\Office\15.0\Telemetry directory?
By default, Office Telemetry data collection and data uploading are disabled in Office.

Please locate to the following path to add registry values. (Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. Please refer to this article about how to back up and restore the registry in Windows.)

1. [HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\osm]
   "Enablelogging"=dword:00000000
   "EnableUpload"=dword:00000000
2. [HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry]
   "DisableTelemetry"=dword:00027100

More deatiled infroamtion, please refer to the thread "Disable Office Telemetry Data Collection?", and the link "Disable data collection for the agent".

If the steps still does not work, please try to block "msoia.exe" telemetry file via securit software from accessing the network/web, thus preventing it from sending any telemetry.

Any questions, please let me know.

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