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Hi It is suggest that you add the configuration file again or use the Recovery Support Assistant to fix it.
As of 9/18/2023 me "edit message" in Outlook is no longer allowing me to edit and save attachments in the message.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mason Chaffee
0
Reputation points
Friday Outlook was working fine, I have been using the "edit message" feature for more than a decade. This morning it is prompting me to save the attachment to an outside storage location rather than saving it as updated in the message. I can't seem to reverse this or find a recent fix.
Outlook | Windows | Classic Outlook for Windows | For business
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Mason Chaffee 0 Reputation points
2023-09-19T14:37:16.5366667+00:00 Below is a capture of what is hopefully my version information to assist you. I have tried both the method you suggested along with my long standing "edit message" button inserted into my quick access toolbar. This feature worked as recently as Friday.
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SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff2023-09-21T02:19:34.8433333+00:00 Hi
Based on the screenshots, it seems that your desktop client is not the latest version. The latest version is available at: https://learn.microsoft.com/en-us/officeupdates/current-channel?redirectSourcePath=%252farticle%252f95c8d81d-08ba-42c1-914f-bca4603e1426.
In addition, after upgrading to the latest version, try editing other emails with attachments to check for discrepancies.
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SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff
2023-09-26T01:16:14.7933333+00:00 Hi
I’m checking how the things are going on about this issue.
If there is any problem with this issue, feel free to let me know.
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2 answers
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SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff
2023-09-19T01:58:12.5233333+00:00 For our better research, please provide more information about this case:
Are all messages with attachments suddenly unable to save to the original location?
What is your Outlook client version? Please make sure that you upgrade the client to the latest version.
Can you provide detailed steps for editing your email? Please be careful to cover your personal privacy information.
Depending on your description, I did some testing and didn't reproduce your issue. I put the attachment in edit mode with the following steps, and then change the file, and the file can be saved in the original location:
- Double click the message to open it in its own windows.
- Place the message in Edit Mode.
- Open the attachments.
- Make the changes to the attachments.
- Save and close the attachment.
- Save and close the Outlook message.
Hope this helps!
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