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Singularity Labs 0

I am an ms-edge add-on developer. I have developed and published several ms-edge add-ons in the past. For the last couple of days I have not been able to access my developer publishing account.

It always redirects to the following page(see screenshot)

Please see to it.

Thanks

Junjie Zhu - MSFT 18,966 Reputation points Microsoft Vendor

2023-09-19T08:57:43.1066667+00:00

Hi @Singularity Labs ,

Welcome to Microsoft Q&A!

Please open a free support ticket here: Contact Us. Go to Contact us tab , find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.

Thank you.
Junjie Zhu - MSFT 18,966 Reputation points Microsoft Vendor

2023-09-20T08:15:57.6066667+00:00

Hi @Singularity Labs ,

Your question involves personal privacy and account information. I have modified your question.

Please pay attention to protect your personal privacy.
Singularity Labs 0 Reputation points

2023-09-26T03:27:55.4966667+00:00

It got auto resolved and now I got back access to my developer dashboard

Now https://partner.microsoft.com/en-us/dashboard/microsoftedge/overview

is accessible .

Even https://partner.microsoft.com/en-us/dashboard/home

shows "Edge" workspace .

But strangely now I am having another issue, the updated names are not reflected on public add on url for example this url https://microsoftedge.microsoft.com/addons/detail/multigpt-access-all-cha/hdlddhcngcdpcgajecjoccekfofmllfn still shows my old name. Maybe I should create separate ticket for this.
Singularity Labs 0 Reputation points

2023-09-26T03:28:35.8233333+00:00

[DELETED]
Junjie Zhu - MSFT 18,966 Reputation points Microsoft Vendor

2023-09-26T06:09:09.06+00:00

Yes, you can open a ticket, or you can wait for synchronization.

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