Remote Desktop Client Authentication Not Working on MAC OS Ventura 13.5.2

Anthony Prescott 5 Reputation points
2023-09-19T08:17:42.7166667+00:00

Hello,

I have downloaded and installed the Microsoft Remote Desktop Client for MAC OS. I am attempting to connect to the Army Virtual Desktop program (Azure) via the Remote Desktop Client. I have the DoD root certs installed on my system, I have a functional CaC reader and a valid CaC with current DoD certificates. When I try to create a new workspace within the Remote Desktop client I connect to the following feed: https://rdweb.wvd.azure.us/api/arm/feeddiscovery and am then prompted to enter my Office 365 account information. I enter the username first.last@army.mil (example only) and then receive the following error message: Screenshot 2023-09-19 at 9.56.04 AM

I have searched every forum I could find but have not found a technical solution to the issue that I could implement. Any help would be surely appreciated. Thank you!

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. John Breault 0 Reputation points Microsoft Employee
    2024-03-25T18:05:04.7766667+00:00

    I deleted and reinstalled all of my DoD certificates and It works fine now.

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