How to use owa (ootw) of Exchange Server 2019 with Internet Explorer 11

Question

thank you.

I moved the mailbox from Exchange Server 2013 (cu23) to Exchange Server 2019 (cu12).

ExchangeServer is used as owa (ootw) in a web browser.

I use Internet Explorer 11 as my web browser for a reason.

After moving the mailbox, a phenomenon occurred in which images inside some HTML emails were not displayed.

There is no problem displaying images before moving the mailbox, but after moving the mailbox, displaying the image in a browser other than Internet Explorer (such as Edge)

When using owa, we have confirmed that there are no problems displaying the contents of the email.

If there is a good way to use Internet Explorer 11 when moving the mailbox to Exchange Server 2019, please let me know.

Answer 1

Hello @sakura_snow_blossom ,

There may be compatibility issues. You can try adding it to "Trusted sites" and then restart IE11.

I would like to confirm with you whether there is a problem with the image display in IE 11, but there is no problem in edge (edge displays normally)?

If so, please refer to the information below. Introduces the browser version information currently supported by exchange2019owa.

Supported Browsers for Outlook on the web

<< I use Internet Explorer 11 as my web browser for a reason.

If you have concerns, you can take a look at IE Mode in edge.

Regards

Shaofan

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