How to debug why a pipeline artifact download hangs until time out

Question

I have pipeline that has been running consistently for years, but every once in a while one of the steps will hang in the same place, artifact download to a self hosted agent. Normally the download takes 52 seconds, but when Azure gets in a mood, it will go until the 4 hour pipeline time limit is hit. It seems to start happening for two or three days, then magically go away for a month or two. Rebooting/updating the agents has no effect.

Is there an agent log I can look at to get an idea on where to look to get this issue resolved?

thanks

Answer 1

Hello @Dean Score

Welcome to Microsoft Q&A Platform, thanks for posting your query here. Azure DevOps related queries/issues are currently not supported on this Microsoft Q&A platform.

I would request you to please post your queries in dedicated forums as in below links:

https://developercommunity.visualstudio.com/spaces/21/index.html

https://developercommunity.visualstudio.com/t/get-unique-id-from-devops-organization/756710

https://stackoverflow.com/questions/tagged/azure-devops