How to debug why a pipeline artifact download hangs until time out

Dean Score 20 Reputation points
2023-09-19T19:19:00.74+00:00

I have pipeline that has been running consistently for years, but every once in a while one of the steps will hang in the same place, artifact download to a self hosted agent. Normally the download takes 52 seconds, but when Azure gets in a mood, it will go until the 4 hour pipeline time limit is hit. It seems to start happening for two or three days, then magically go away for a month or two. Rebooting/updating the agents has no effect.

Is there an agent log I can look at to get an idea on where to look to get this issue resolved?

thankshang

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  1. Ommi Naveen Kumar 195 Reputation points Moderator
    2023-09-20T04:40:45.2533333+00:00

    Hello @Dean Score

    Welcome to Microsoft Q&A Platform, thanks for posting your query here. Azure DevOps related queries/issues are currently not supported on this Microsoft Q&A platform.

    I would request you to please post your queries in dedicated forums as in below links:

    https://developercommunity.visualstudio.com/spaces/21/index.html

    https://developercommunity.visualstudio.com/t/get-unique-id-from-devops-organization/756710

    https://stackoverflow.com/questions/tagged/azure-devops

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