Thanks for the question. I would certainly recommend you to follow the below steps to check if there are any of the below reasons are applicable to delete the emails
- Email Retention Policies: Check if there are email retention policies or automatic deletion rules configured on your email server or email client. These policies may be set to automatically delete sent items or certain types of emails.
- A rule or filter is deleting your emails. Check your email rules and filters to see if there is any rule that is set to delete emails after they are sent.
- A third-party app is deleting your emails. Check your list of authorized apps to see if there is any app that has permission to delete emails.
- A malware infection is deleting your emails. Scan your computer for malware to see if there is any malware infection that is causing your emails to be deleted. Review email server logs and auditing records to identify any suspicious or unauthorized activities related to email deletion.
- Security and Access Controls: Ensure that security measures are in place to prevent unauthorized access to email accounts. This includes enforcing strong password policies and enabling multi-factor authentication (MFA) for email accounts.
- Check Transport Rules: Transport rules on the email server can be configured to take specific actions on emails, including deleting or redirecting them. Ensure that no transport rules are causing unwanted deletion.
Please try out these steps and check if there any solution to it. Hope this answer helps you with solution! Please comment below if you need any assistance on the same. Happy to help!
Regards,
Chakravarthi Rangarajan Bhargavi
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