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Hello,
Since a couple of days, I have been unable to update the name of my B2C Tenant (see screenshots below).
I have verified that I am a Global admin on the tenant, so that shouldn't be the issue. I can change the name of my regular (non-B2C) tenant without any problems, so there seems to be something wrong with the B2C configuration?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 48%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
This also does not work for me, and the provided instructions are now out of date since Microsoft Entra is not Active Directory
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
You have to use Entra to modify this (and some other) areas now.
go to https://canary.entra.microsoft.com/ which will take you to the MS Entra admin center. Switch to the right tenant... Then go to Overview (under Identity) and the Properties tab. This page will look familiar... and will allow you to update details.
Hope this helps.
Kent.
Hello Kent,
Thanks for the reply. Unfortunately, that doesn't work either. When I go there on my B2C tenant and change the name, I get the same error. It works fine on my regular Azure Tenant though.
That's a shame. It worked for me.... how about this URL: https://entra.microsoft.com/#home
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 87%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
This worked for me in canary.entra.microsoft.com but not in entra.microsoft.com. Is there a difference between the two?
Today, it worked again using entra.microsoft.com
Hi , hope doing good
To answer your query please try these two options
Please let us know , if it helps , Thankyou!
Thanks for the quick reply!
I have tried it on Edge and Safari and on a Mac and a Windows PC, but none seem to work.
I am not using PIM. I have the Global Administrator role permanently assigned to my user. It is a tenant I specifically created to test this because I noticed this behavior on some other B2C tenants as well.
The weird thing is that I was able to change the name of a B2C tenant a couple of weeks ago and now all of a sudden it gives this error.
Hi ,
Please follow the below steps to change Azure AD B2C Organization Name, which will be included in the verification email subject and signatures:
After flowing all these let me know once
Hello,
I have tried those steps a couple of times already. I am signed in with a global Administrator of the tenant (the account that created it) and connected to the correct tenant. When I try the name change you described in step 2, I get the error message I posted in my original question that it is unable to update the tenant properties and it does not update the name.
Those steps don't work for me either!