Problem signing up for free office 365 education

Aziz 10 Reputation points
2023-09-21T11:22:44.3566667+00:00

Hi,

I work for a small school and was tasked to sign up for office 365 Education free plan. I used the school "edu" domain and purchased an essential license first. But then when I go to office page and enter my email I get this message: "Sorry, something went wrong We're sorry but there's a problem. Please contact your IT department to get a license."

I am the admin so far and I tried different browsers but still getting the same error message. What am I doing wrong here?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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4 answers

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  1. Abdiladif Frxan 5 Reputation points
    2023-10-21T13:53:39.83+00:00

    I have the same issue.

    1 person found this answer helpful.
    0 comments No comments

  2. Patient makanga 0 Reputation points
    2024-01-09T08:44:45.5833333+00:00

    Me too, I have been facing the same issue for weeks now, trying to register my schools using free Office 365 for education. when I put the school email, I get the same error.

    0 comments No comments

  3. Anonymous
    2024-09-02T13:35:09.07+00:00

    Tisztelt Microsoft!

    Sajnos az admin.microsoft.com regisztrációt követően nem tudunk az iskola számára ingyenes licent igényelni. elhárításában a magyar képviseletek nem tudnak segíteni! az oldal hibaüzenete vegyük fel a kapcsolatot az informatikájukkal!

    Ez sajnos sehol nem felelhető!

    Kérnék mielőbbi Segítséget! Valamint azonnali hibaelhárítást!

    0 comments No comments

  4. PeterSiamprakos-2804 0 Reputation points
    2025-04-03T03:03:02.4833333+00:00

    I am having the same issue with signing up to the Office Education

    0 comments No comments

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