How to stop another user's authentication prompts to approve sign in from coming to my phone

Leo 0 Reputation points
2023-09-21T17:28:37.96+00:00

I setup a users outlook account up on a pc when doing so the MS authenticator app window popped up saying to "lets get you setup" I had to use my phone to do it and continue the sign in process and in doing so i used MY microsoft authenticator app for the inital setup before i sent his computer out, but now that he is trying to setup outlook on his PHONE, i keep getting approve sign in prompts on my phone still even though i removed his account from my Authenticator app instead of on his phone... I've tried revoking his authenticatrion sessions in azure and making him re-register in MFA as hell as have him remove and re-add the account but when he tries to sign into outlook on his phone the 'approve sign in' prompts are still coming to my phone. Any tips?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2023-09-21T17:40:30.65+00:00

    https://mysignins.microsoft.com/security-info

    1. Go to Security & Privacy page, choose Additional security verification, Update my phone numbers used for account security.
    2. After that it will open a new window. You will see your Phone is listed and you can choose Delete.
    3. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on the correct device.

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