Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Something went wrong error - azure open ai
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Barnali
0
Reputation points
I am trying to upload pdf in azure open ai portal, I understand it’s a preview feature but I keep getting something went wrong error for uploading a document less than 500kb. My resource group is US East. Tried multiple times but didn’t work.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Saurabh Sharma 23,811 Reputation points Microsoft Employee2023-09-21T20:20:07.55+00:00 Hi @Barnali
Welcome to Microsoft Q&A! Thanks for posting the question.
Can you please help understand where exactly you are trying to upload the documentation? Are you trying to use "Add your data(preview)" and using Blob Storage/Azure Cognitive Search?
Please provide screenshots if possible.
Thanks
Saurabh
Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.
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Saurabh Sharma 23,811 Reputation points Microsoft Employee
2023-09-25T17:48:48.01+00:00 @Barnali We haven't heard back from you. Just wanted to check if you are you still facing the issue? In case If you already found a solution, would you please share it here with the community? Otherwise, let us know and we will continue to engage with you on the issue.
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Barnali 0 Reputation points
2023-09-26T03:54:30.33+00:00 I was trying to upload using the Upload Files feature (3rd option form the drop down), it didnt work then I moved to Blob Storage.
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Saurabh Sharma 23,811 Reputation points Microsoft Employee
2023-09-26T18:51:39.2066667+00:00 Hi @Barnali ,
Thanks for sharing your details.
I have tried this option with a ~200 KB file and it worked fine. My resource is also in East US.
Are you getting this error every time? Have you tried this with a different pdf file?
Thanks
Saurabh
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Saurabh Sharma 23,811 Reputation points Microsoft Employee
2023-09-28T17:00:59.5533333+00:00 Hi @Barnali ,
We haven't heard back from you. Just wanted to check if you are you still facing the issue? In case If you already found a solution, would you please share it here with the community? Otherwise, let us know and we will continue to engage with you on the issue.
Thanks
Saurabh
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Barnali 0 Reputation points
2023-09-29T03:26:22.1233333+00:00 Upload documents did not work for me. I moved my documents to blob storage.
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Saurabh Sharma 23,811 Reputation points Microsoft Employee
2023-10-02T18:54:14.7866667+00:00 @Barnali If "upload documents" is not working then I suggest you open an Azure Support case so that an engineer can look into your environment. If you have any limitations opening a support case, please let me know and I will help providing you with a one-time free support ticket.
Thanks
Saurabh
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