You are not eligible for a free Azure account

Question

I followed each step of the link: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-azure-sign-up but I still encounter the same problem knowing that I I'm a new user and I've never created an account or subscribed to any Azure subscription with this account, plus the bank card is correct, the same for my phone number

Answer 1

Hi Jessy,

There is a list of eligibility requirements can you check if you fall under this and try again,

Azure for Students Starter is available only to students who meet the following requirements:

• You must affirm that you are age 13 or older if you reside in the United States.
• You must affirm that you are age 16 or older if you reside in a country/region other than the United States.
• You must verify your academic status through your organization's email address. You can also use Shibboleth if it's supported by your organization.

This offer isn't available for use in a massive open online course (MOOC) or in other professional trainings from for-profit organizations.https://learn.microsoft.com/en-us/azure/education-hub/azure-dev-tools-teaching/program-faq

Also there is global number support desk you can call and update the issue to get it fixed -https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.

JS

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