Unable to purchase support plan

Question

When buying a Standard Support Plan, I always encounter this error:

The problem is now existing several months, but today I have a really critical issue and can contact no one about it.

Answer 1

Hi Marco Loos (Admin) (ext.) - 5Minds:

Thanks for reaching out to Microsoft Q&A.

Sometimes this might be a browser issue as well. Did you try the following first level troubleshooting tips?

1. Refresh the browser, sign-out and sign-in
2. Close and open a new incognito window
3. Clearing the cookies

Also check out the FAQ's

https://azure.microsoft.com/en-in/support/legal/faq/#support-overview

If nothing works you can create an INC for this issue. Subscription Management and Billing support for any Azure Support plan is free.

https://azure.microsoft.com/en-us/support/create-ticket/

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