Capture imaage is failing

Question

Capture imaage is failing

sns 9,246

I have created the VM with one custom image and installed necessary software and then I tried to capture the image by following documents as it is.

https://learn.microsoft.com/en-us/azure/virtual-machines/capture-image-portal

But when I tried to create image coming up with following error. Please suggest what could be the wrong and fix.

User's image

Thank you.

kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-05T06:40:11.93+00:00
Hello sns,

Thank you for contacting Azure Community Support.

Kindly confirm error you are getting is while creating image and not creating VM from Image.

To troubleshoot the issue where the capture image fails with a "ResourceDeploymentFailure" error, you can try the following steps:

Check the deployment logs: Review the deployment logs to identify any specific errors or warnings related to the resource deployment failure. The logs may provide more details about the cause of the issue.

Verify resource availability: Ensure that the necessary resources, such as storage accounts or virtual networks, are available and properly configured. Check if there are any resource provisioning or connectivity issues that could be causing the failure.

Check resource limits: Verify if you have reached any resource limits, such as the maximum number of storage accounts or virtual machines allowed in your subscription. If you have reached the limits, you may need to request additional resources or optimize your resource usage.

Validate deployment template: Ensure that the deployment template used for capturing the image is valid and correctly specifies the required resources. Check for any syntax errors or missing dependencies in the template.

Retry the deployment: Sometimes, resource deployment failures can be transient or caused by temporary issues. Retry the deployment after some time to see if the issue resolves itself.

If the issue persists, you may need to further investigate the specific error message and consult the relevant documentation or support resources for the specific deployment tool or platform you are using.

Please note that the troubleshooting steps provided above are general recommendations.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-13T06:56:29.9366667+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-25T10:51:32.8433333+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-30T06:22:24.61+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
sns 9,246 Reputation points

2023-11-06T14:55:44.8933333+00:00

HI

After I have used syspreparation it worked.

1 answer

Your answer

kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-05T06:40:11.93+00:00

Hello sns,

Thank you for contacting Azure Community Support.

Kindly confirm error you are getting is while creating image and not creating VM from Image.

To troubleshoot the issue where the capture image fails with a "ResourceDeploymentFailure" error, you can try the following steps:

Check the deployment logs: Review the deployment logs to identify any specific errors or warnings related to the resource deployment failure. The logs may provide more details about the cause of the issue.

Verify resource availability: Ensure that the necessary resources, such as storage accounts or virtual networks, are available and properly configured. Check if there are any resource provisioning or connectivity issues that could be causing the failure.

Check resource limits: Verify if you have reached any resource limits, such as the maximum number of storage accounts or virtual machines allowed in your subscription. If you have reached the limits, you may need to request additional resources or optimize your resource usage.

Validate deployment template: Ensure that the deployment template used for capturing the image is valid and correctly specifies the required resources. Check for any syntax errors or missing dependencies in the template.

Retry the deployment: Sometimes, resource deployment failures can be transient or caused by temporary issues. Retry the deployment after some time to see if the issue resolves itself.

If the issue persists, you may need to further investigate the specific error message and consult the relevant documentation or support resources for the specific deployment tool or platform you are using.

Please note that the troubleshooting steps provided above are general recommendations.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-13T06:56:29.9366667+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-25T10:51:32.8433333+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
kangupt-MSFT 20 Reputation points Microsoft Employee

2023-10-30T06:22:24.61+00:00

Hello sns,

Please check the above response and get back to us.

-Kanika
sns 9,246 Reputation points

2023-11-06T14:55:44.8933333+00:00

HI

After I have used syspreparation it worked.

Answer 1

kangupt-MSFT 20 Microsoft Employee

Hello sns,

Please let us know if the above details helped and mark it as answer. If not, please let me know if you have tested the method shared.

-Kanika

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Capture imaage is failing

1 answer

Your answer