Unable to connect to Azure VPN Client on Mac M2 (Apple Chip), 2022

maryfaith Mgbede 0 Reputation points
2023-09-24T21:31:32.17+00:00

I have issues creating a connection while using the Azure VPN client on my Mac M2, 2022 (Apple chip). It keeps failing each time I try creating a connection, even after I am successfully authenticated. However, if I try to create this connection with my other Macbook Pro, 2018 (Intel chip) with the same credentials, it works fine and the connection is created. See the screenshots below from both systems. What could possibly be the issue? Is it that it doesn't have support for M2 yet?

Connection on Mac M2 (Apple chip)Screenshot 2023-09-24 at 8.37.29 PM

Connect on Macbook Pro, 2018 (Intel)

Screenshot 2023-09-24 at 22.24.14

Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
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  1. GitaraniSharma-MSFT 49,581 Reputation points Microsoft Employee
    2023-09-25T04:48:32.69+00:00

    Hello @maryfaith Mgbede ,

    Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

    I understand that you are unable to connect to Azure VPN Client on Mac M2 (Apple Chip), 2022 but are able to connect successfully on Macbook Pro, 2018 (Intel chip).

    This is a known issue with Apple silicon Macs (M1 or M2).

    To fix this issue, you need to Install Rosetta 2 on your Mac M2:

    If you need to install Rosetta on your Mac - Apple Support

    If you face issues installing Rosetta 2 you should reach out to Apple Support.

    The root cause for this issue is:

    If Rosetta is not installed on the machine, the mactunnelextension plugin will not be able to launch.

    Rosetta doesn’t come pre-installed on Apple Silicon M1 or M2 Macs. This means you will have to download and install it on your own.

    What is Rosetta?

    Rosetta 2 enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor.

    NOTE: Documentation is planned on being updated but since this is not an Azure VPN Gateway issue, the PG team is looking for a better way to incorporate this information.

    Kindly let us know if the above helps or you need further assistance on this issue.


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    2 people found this answer helpful.

  2. Sony Raj 0 Reputation points
    2024-10-14T13:02:50.54+00:00

    Azure vpn is not working in Mac devices

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