Markdown formatting issue in Microsoft Teams Connector configuration page

Gaurav Sharma 15 Reputation points
2023-09-25T12:48:09.8833333+00:00

We recently created a Microsoft Teams app named JustCall with a custom connector. The app is now successfully listed in the Microsoft Teams app store. But, we are facing markdown formatting issue with the Connector description on Connector configuration page.
The long app description that we have defined in the Teams app manifest.json file contains markdown which works fine on the app description page. The same description also shows up on connector configuration page, but, in this case, markdown is not rendering and the text displays inside Teams app as it is along with the markdown symbols. The Microsoft Teams app review team confirmed that the issue is at the Teams platform side. Sharing here screenshots from and connector configuration pages for reference.Screenshot 2023-09-25 at 5.49.31 PM

Screenshot 2023-09-25 at 5.48.38 PM

We have also checked some other connectors from Teams App portal and found that the app description and the connector description are different. And probably, the connector description is coming directly from the description defined for the connector in the Connector portal instead from the app manifest.json .

Currently, the connector description on connector configuration page is broken in Microsoft Teams due to formatting issue. We are really hoping to figure out any way to make the markdown work on the connector configuration page or, display the connector description from connector portal instead of app description, if possible.

Regards,
JustCall Team

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Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Alex C Young 5 Reputation points
    2024-02-23T10:32:59.25+00:00

    @Meghana-MSFT Any update on this please? It's been months since the issue was reported with no action to resolve.

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