How can I view the conversation data between my Azure bot and users? I am using Bot Framework Composer to build my bot.

Question

Hello Everyone,

I want to view the conversation data between my Azure bot and users so that I can make it more intelligent. I am using Bot Framework Composer to build my bot.

Thank you!

Answer 1

Hello @Aarushi Sharma

Thanks for reaching out to us, to view the conversation data between your Azure bot and users, you can use the Bot Framework Emulator. Here are the steps to follow:

Download and install the Bot Framework Emulator from the official website: https://github.com/microsoft/BotFramework-Emulator/releases

Open the Bot Framework Emulator and create a new bot configuration by clicking on the "Create a new bot configuration" button.

Enter the endpoint URL for your bot, which should be in the format https://<your-bot-name>.azurewebsites.net/api/messages.

Enter the Microsoft App ID and Microsoft App Password for your bot. You can find these values in the Azure portal under the "Application settings" section of your bot's resource.

Click on the "Connect" button to connect to your bot.

Once you are connected to your bot, you can view the conversation data by selecting the conversation you want to view from the list of conversations on the left-hand side of the Bot Framework Emulator window.

You can view the conversation data in the "Transcript" tab, which shows a chronological list of all the messages exchanged between the bot and the user.

By viewing the conversation data, you can gain insights into how users are interacting with your bot and identify areas for improvement. You can use this information to make your bot more intelligent and provide better user experiences.

For more information, please refer to the wiki page - https://github.com/Microsoft/BotFramework-Emulator/wiki

Please let me know if you have any questions, I am happy to help.

Regards,

Yutong

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