Blue screen of death: Event ID: 10010

Question

Hello,

I am having repeated issues with blue screens on my PC, and i need some help. I have captured the following event viewer logs:

Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          26/09/2023 23:16:40
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          LAPTOP-FNO2RLQJ\lida1
Computer:      LAPTOP-FNO2RLQJ
Description:
The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10010</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2023-09-26T21:16:40.7451627Z" />
    <EventRecordID>31498</EventRecordID>
    <Correlation ActivityID="{cfd6d59e-f082-0001-d954-d8cf82f0d901}" />
    <Execution ProcessID="1476" ThreadID="11700" />
    <Channel>System</Channel>
    <Computer>LAPTOP-FNO2RLQJ</Computer>
    <Security UserID="S-1-5-21-2521017624-45776866-3070747786-1001" />
  </System>
  <EventData>
    <Data Name="param1">{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}</Data>
  </EventData>
</Event>

I have read some forum posts, and the steps i have taken to resolve the issue are:

• Checked for hardware issues by on-sight vendor technician
• Updated all of my drivers
• Installed windows updates
• Run SFC and DISM scans, and found no issues
• Re-installed windows
• Successful memory and disk health test

None of the tests I've done have detected any errors, and the blue screen of death have continued to occur frequently. About 5 times a week / once a day.

I would love some feedback and help in troubleshooting and resolving these issues.

Answer 1

Event ID 10010 is related to DCOM.

a. Press Win + R to open the Run dialog.

b. Type regedit and press Enter to open the Windows Registry Editor. c. Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLE

Create a new DWORD value named "RpcLocatorTimeout" and set it to a higher value (in milliseconds). For example, you can set it to 300000 (5 minutes). e. Restart your computer to apply the registry change.

Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

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--please don't forget to upvote and Accept as answer if the reply is helpful--

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Answer 3

Hi LJohnsen,

Please ensure that your machine is fully up to date with all manufacturer drivers, firmware and BIOS.

Then, refer an article mentioned below, it should resolve an issue with Blue Screen.

TROUBLESHOOT BLUE SCREEN ERROR IN WINDOWS WITH DATA RECOVERY - Microsoft Community

Please update with your findings and if the above stated article resolves your issue, please do not forget to upvote.

Sincerely,

CK