Hi @Anonymous ,
It seems like you are encountering an issue with making API calls to VisitsApi
from your PatientPortal
application. Debugging remote issues can be challenging, but I can provide some general steps and suggestions to help you troubleshoot the problem:
Check Endpoint URLs: Ensure that the URLs you are using to make API calls are correct and match the endpoints in your VisitsApi
. In your VisitsNewController.cs
file, double-check the URL you are using for the API call.
Check CORS Configuration: If your API and your client application are hosted on different domains, you may need to configure Cross-Origin Resource Sharing (CORS) on your API server to allow requests from the domain where your client application is hosted. Make sure CORS is correctly configured in your VisitsApi
.
Authentication Token: Verify that the JWT token you are passing in the request header is correctly generated and formatted. It should have the "Bearer" prefix followed by the actual token.
Authentication and Authorization: Ensure that your VisitsApi
is correctly authenticating and authorizing requests. Check if the token passed in the request header is being validated properly.
Logging and Error Handling: Implement proper logging and error handling in your API. This will help you capture any errors that might be occurring on the server side. Check your server logs for any error messages.
Network Issues: Make sure there are no network-related issues preventing the API call. You can try making the API call from a tool like Postman or curl to see if it works outside of your application. This will help determine if the issue is with your API or your client application.
HTTP Response Codes: Check the HTTP response codes returned by the API. A 200 response code indicates success, while other codes like 401 (Unauthorized) or 403 (Forbidden) indicate authentication or authorization issues.
Debugging Tools: If you are having difficulty debugging, consider using tools like Fiddler or browser developer tools to inspect the network requests and responses. This can help you identify any issues with the API call.
Deployment Issues: Ensure that both your VisitsApi
and PatientPortal
applications are deployed correctly and are accessible from their respective URLs. Verify that there are no firewall or security settings blocking the requests.
Testing in Staging Environment: If possible, set up a staging or test environment where you can replicate the issue in a controlled environment. This will allow you to debug without affecting the production systems.
If you provide more specific information about any error messages or behaviors you are encountering, I can offer more targeted guidance. Additionally, if you have access to server logs or any error messages, sharing them here would be helpful for further diagnosis.