Microsoft Remote Desktop for Mac remote microphone stopped to work

Davide Martin Marchetti 15 Reputation points
2023-09-28T13:03:23.28+00:00

After to upgrade to MacOS Sonoma the remote audio and in particular the microphone in not working anymore and this happen with multiple application in the remore Microsoft PC. In particular I tested with MS Teams and Zoom.

Microphone is working at the beginning of the call but after few second it stopped to work and a message is showing up suggesting to chug the microphone in use, obviously this cannot be done decease the only microphone available is the remote one made viable by Microsoft Remote Desktop application

Any suggestion on how to solve this issue?

Thanks

Martin

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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5 answers

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  1. Andy 0 Reputation points
    2023-10-02T20:19:13.2533333+00:00

    I had the same issue with the beta version of Sonoma. Hope Apple fixes this soon cause I need it to work for my work Mac

    0 comments No comments

  2. Christopher Galbreath 0 Reputation points
    2023-10-13T14:07:02.9766667+00:00

    I am having an issue with all of my clients that are on Sonoma. I really hope they fix this soon as I have some people getting pretty upset by this.

    0 comments No comments

  3. Nobody At All 0 Reputation points
    2023-10-17T19:17:22.9366667+00:00

    Same issue here please fix it!!

    0 comments No comments

  4. Frank Z 1 Reputation point
    2023-10-25T21:26:30.21+00:00

    Same issue here: Mac OS Sonoma and latest RDP Client (V 10.9.4 (2161)). The Remote Machine is a Windows 10.

    Mic drops start after a few seconds and Teams is not usable at all at this stage.

    0 comments No comments

  5. Volodymyr Marchenko 0 Reputation points
    2023-11-07T16:11:43.63+00:00

    If you connect to cloud windows365 PC, there is one workaround - connect via browser. In that case mic works well, but camera isn't supported )))

    0 comments No comments

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