Form Recognizer Studio can not access the document from the URL

Question

I am using Form Regognizer Studio with 2023-07-31 (3.1 GA) GUI and assessing the capabilities of this to read text from a webpage URL.

I get the following error:

• Fetch a file from a URL: (e.g. https://openai.com/blog/chatgpt-can-now-see-hear-and-speak) : Form Recognizer can not access the document from the URL. If using Azure storage blob, enabled CORS and set container access level to public.

I have an Azure AI services multi-service account linked to test Azure OpenAI GPT4-32 service. The AI instance is linked to Cognitive Search and a Blob SA. Both Blob SA and Document Intelligence services are running in UK South Region (as is all my other services/instances). CORS is enabled.

I can't make this blob SA public as it will contain private company data.

I am using the Standard S0 Pricing tier for Document Intelligence for testing. I am using the Read Document Analysis tool.

What can I do to resolve this?

Answer 1

Hello @Stewart F , if you are looking directly to access the document from the public URL (fetch a file from a URL: https://openai.com/blog/chatgpt-can-now-see-hear-and-speak) unfortunately this is not supported yet for both services (Document intelligence, Azure OpenAI). https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/concept-general-document?view=doc-intel-3.1.0#input-requirements

The data formats and the file formats are mentioned here: https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/use-your-data#data-formats-and-file-types

To create SAS tokens for storage containers you can follow this document to know more: https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/create-sas-tokens?view=doc-intel-3.1.0

I hope this helps.

Regards,
Vasavi

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