BitLocker Password Prompt Missing After Windows Crash: Seeking Help - Can't boot on bitlocker ssd after a Windows 10 blue screen/crash

Wilhelm Thomas 1 Reputation point
2023-09-28T23:25:10.32+00:00

Hello,

I am running Windows 10 PRO with all the latest updates installed. My system is set up with a single SSD drive that contains both the OS (Windows 10 PRO) and my data. This drive is encrypted using BitLocker (full disk encryption)

Yesterday, I encountered a 'Windows blue screen' or a computer crash, which caused the computer to stop prompting me for the BitLocker password during startup, as it normally does.

Now, when I power on the computer, instead of asking for the BitLocker password, it displays the following message: 'Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key.'

I was able to mount the msata disk on another machine and it show this "unallocated"??? (see picture attached)

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I ran DMDE and I'm surprise but it find some stuff ( I woud have not expected with bitlocker turn on for the entire drive?) but anyway the drive is still there

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I also try to use the bitlocker repair functionality "repair-bde", but it requires the volume...and I'm ony able to get the "disk 6" from diskpart.

I'm looking for guidance on how to resolve this issue. Your assistance is greatly appreciated.

Thanks, Wil

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Note: my bios boot is (and always has been) setup to Legacy, secure boot is disable and load legacy option rom is set to enabled. "mini ssd" is the 1 boot priority.

Keywords:

  • BitLocker Password Prompt Missing After Windows Crash: Seeking Help
  • Can't boot on bitlocker ssd after a Windows 10 blue screen/crash
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