Azure B2C: Phone MFA - Resend Code not working correctly

Question

Azure B2C: Phone MFA - Resend Code not working correctly

Stefan Heller 5

Hi,

when using Phone MFA the resend a new code button is not working as expected.

It sends out a second code but redirect the user to the start of the user MFA (picture 2).
In custom policies the user gets redirected to the start of the user journey.

Same behavior in User Flows and custom policy (using version 1.2.12). The flow seems to work better in version 1.2.5 but here I get an error when I click on send a new code (picture 3) and the user can't get anywhere from there on.

Wating 3 minutes before sending a new code seems to help, but this is not a suitable solution.

Is there any way to fix this?

resendcode

User's image

error

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,526 Reputation points Moderator

2023-10-04T00:20:53.3666667+00:00

Hello @Stefan Heller , I will be working on your question and will come back with an answer ASAP.
Stefan Heller 5 Reputation points

2023-10-10T06:36:19.0433333+00:00

@Alfredo Revilla - Upwork Top Talent | IAM SWE SWA any updates concerning this bug?
Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,526 Reputation points Moderator

2023-10-10T23:44:51.8133333+00:00

Hello @Stefan Heller , I've notified the Azure AD B2C team about this and will come back with their feedback ASAP.
Rodger Reed 495 0 Reputation points

2023-12-08T07:15:46.4466667+00:00
@Alfredo Revilla - Upwork Top Talent | IAM SWE SWA - I'm trying to implement 2FA using the Phone Factor in a custom policy and am running into this issue. Are there any updates from the Azure B2C Team on when this issue will be addressed and if there is a work around that I can leverage for the resend code CTA.
Jonathon 0 Reputation points

2024-01-24T02:44:38.2866667+00:00

@Alfredo Revilla - Upwork Top Talent | IAM SWE SWA please return with the feedback from the Azure AD B2C team.