RDP error code 0x4

Aarun Sangha 0 Reputation points
2023-09-30T14:38:11.2866667+00:00

Error code 0x4 displays when I try to log into RDP using mobile data. Works perfectly fine when smartphone is using Wi-Fi

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,283 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Karlie Weng 14,801 Reputation points Microsoft Vendor
    2023-10-20T06:39:47.1666667+00:00

    Hello,

    Here are some possible root causes:

    • Mobile data networks often have stricter firewall or network restrictions compared to Wi-Fi. It's possible that certain ports or protocols required for RDP are blocked on your mobile data network.
    • RDP connections can be sensitive to the quality and strength of your cellular data signal. Weak or intermittent signal can cause connection issues.

    Regards,

    Karlie