Share via

Recurring Internet Disconnection on Windows 11 After About 2 Hours of Use

Rodrigo Gonzalez Abate 5 Reputation points
2023-10-01T00:16:50.3366667+00:00

Hello,

I am facing a peculiar problem with my internet connection on my computer, which has a clean and original installation of Windows 11. After about 2 hours of use every day, my internet connection disconnects or experiences extreme latency, making it impossible to continue with online meetings or any other online activity. This issue only occurs on Windows; other devices in my house do not have this problem, only my computer with Windows.

The only programs I have installed on my system are Steam and Google Chrome, with no strange software or products installed.

What I've tried so far:

  1. Updating the drivers for my network card.
  2. Disabling the Windows firewall.
  3. Checking the power-saving settings to ensure that the network adapter does not automatically turn off.
  4. Checking for IP conflicts and resetting the router.
  5. Setting a fixed IP address.

None of the above has resolved the problem. The disconnection or extreme latency persists, and it is quite frustrating, especially during important meetings. Restarting the device or the router does not resolve the problem; however, the connection comes back on its own after about 10 minutes.

I am quite dissatisfied and frustrated with this situation, as it significantly affects my productivity and my experience with Windows 11.

Has anyone experienced a similar problem or has any suggestions on how I might resolve it? I would appreciate any help or guidance.

Thank you very much in advance.

Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
665 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,397 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Kapil Arya 7,766 Reputation points MVP
    2023-10-01T08:30:56.3133333+00:00

    Hello,

    Try Network Reset once, see if it helps:

    https://www.kapilarya.com/how-to-reset-network-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.