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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 37%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA6%3C/text%3E%3C/svg%3E)
Keep getting the "sign-in with your account" even though I'm signed-in. Learn Sandbox never launches. I have tried logging out and logging back in, closing browsers etc. thanks
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 86%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi @AkshayDave-6636
We are sorry to hear that you're experiencing issues with activating the sandbox.
Please try following steps:
1.Log out from all Microsoft accounts in your browser and try signing in with your Learn id.
OR
2.Try to login to your Learn account in a new incognito window or new private window.
If you are still facing the issue, please don't hesitate to reach out to us.
Hi @AkshayDave-6636
Just checking in to see if you had got a chance to see the previous comments. To benefit the community, find the right answers, please do mark the post which was helpful by clicking on Accept Answer.
Hi @AkshayDave-6636
Just checking in to see if you had got a chance to see the previous comments. To benefit the community, find the right answers, please do mark the post which was helpful by clicking on Accept Answer.