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Hello ,
Our IR Airflow has suddenly stopped working .
I cannot login and all i see is an internal Server Error .
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Also running into this issue. Seems to only occur when I try to upload from our linked storage account as some of our instances are still up. This leaves us hesitant to update or upload any DAGs until more clarification is provided.
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@Benniah , Wang, Michael Thanks for using Microsoft Q&A forum and posting your query.
Internal Server errors are hard to predict the root cause hence I recommend filing a support ticket for deeper investigation. Could you please file a support ticket and share the SR# with us here for tracking it. In case if you don't have a support plan, please let me know.
Thank you
@KranthiPakala-MSFT I don't believe that I have a support plan. Where can I file a support ticket? Thanks.
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This started happening to our Managed Airflow instances as well across 3 different data factories in 2 Azure subscriptions. We can look at putting in a support ticket but this feels like a bigger, more widespread issue.
@KranthiPakala-MSFT I don't think we have a Support Plan .
I managed to fix it yesterday by deploying another IR but it happened again just now after importing one new DAG
@KranthiPakala-MSFT we opened a SR about this. The case number is 2310040040004724
@KranthiPakala-MSFT Also opened a SR. Case number is 2310040040006231
Heard back from our CR that this is a regression defect and the Product Group is working on a fix. No ETA for that fix yet that I am aware of.
@KranthiPakala-MSFT I have opened a SR with Case number 2310050050000338
@Benniah , All:
This issue was caused due to a regression and product team has applied a fix and the issue should be resolved. In case if you still experiencing the same issue, please let me know here.
Thank you
FYI, we got a response that this was fixed and our instances are good now!
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Hi,
We have the same problem, then my question @KranthiPakala-MSFT is mandatory to open a support ticket to solve the issue ?
Thanks
@Miguel Espinar Zamora Thanks for reaching out here. Yes, if you notice the above error, then I recommend filing a support ticket so that the support engineers/Engineering team can take a look into your specific logs.
Please do share the SR# once you have filed a support ticket. In case if you don't have a support plan, please let me know here.
Thank you