Reset Password User Flow gives "You do not have permission to view this directory or page." message

Question

We have a reset password user flow set up. It works when the user is not logged in, but when the user is logged in, the reset password link gives a "You do not have permission to view this directory or page." message.

We want to use this page as a 'change password' page.

I am including the AI's response to this question, but has yet to help with resolving the issue.

Any thoughts on how to fix this would be appreciated.

Answer 1

To use the password reset flow as a "change password" page, you can create a custom policy that includes a "Change password" user journey. This user journey allows users to change their password without having to reset it.

As for the issue with the "You do not have permission to view this directory or page" message, it could be caused by a misconfiguration in the Azure portal. Make sure that the user flow you're using has the "Reset password" option enabled in the "Password configuration" section of the "Properties" tab. If the issue persists, you can try creating a new user flow with the "Reset password" option enabled.

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References:

• Set up a password reset flow in Azure Active Directory B2C (b2c-user-flow)
• Set up a password reset flow in Azure Active Directory B2C (b2c-custom-policy)