I am not able to add custom background for Teams meetings

Question

I am not able to add custom background for Teams meetings. I am bot getting the option to add a custom background. Is there something i need to load

Answer 1

Custom background policy is enabled? https://learn.microsoft.com/en-us/MicrosoftTeams/custom-meeting-backgrounds#enabling-the-custom-background-policy

Your custom background images are supported? https://learn.microsoft.com/en-us/MicrosoftTeams/custom-meeting-backgrounds#adding-custom-background-images

Can you use the official backgrounds from gallery? https://adoption.microsoft.com/en-us/microsoft-teams/custom-backgrounds-gallery/

Did you try the official "change teams background" methods and none worked?

• https://support.microsoft.com/en-us/office/change-your-background-in-microsoft-teams-meetings-f77a2381-443a-499d-825e-509a140f4780
• https://learn.microsoft.com/en-us/MicrosoftTeams/custom-meeting-backgrounds
• https://support.microsoft.com/en-us/office/customize-your-background-during-a-microsoft-teams-free-meeting-715a3e57-a0f1-44ee-ba9f-c9030888f0d3

Please do tell what you already tried and what issues exactly do you observe.

Regards

Answer 2

Hello,

Do you have already Teams Premium?