Microsoft Teams
A Microsoft customizable chat-based workspace.
10,894 questions
When I receive a call with Teams I can hear only noise. What I can do?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cuoghi Manuele
0
Reputation points
I work with a Dell Precision 3581 (Windows 11 with last update October 2, 2023) and when I receive a call I can only hear a noise (video works fine). If I call the contact the problem disappears. What I can do? Thanks
Microsoft Teams
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
11,576 questions
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 17,231 Reputation points Moderator2023-10-02T19:54:04.1333333+00:00 Since when this problem started?
Are you facing this issue only in Microsoft Teams' call?
Have you tried updating Microsoft Teams?
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Cuoghi Manuele 0 Reputation points
2023-10-03T06:40:24.79+00:00 Hi, I resolved plug the earphones directly to the docking station. Thank you!
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Reza-Ameri 17,231 Reputation points Moderator
2023-10-03T20:26:16.0433333+00:00 Thank you for the update and glad the problem solved.
You may also check the Microsoft Teams' device setting and make sure correct audio device has been selected.
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