Email Alias in Outlook

Sammie S 20 Reputation points

I have an email alias set up as its own inbox in Outlook, but when I create a new email and change the from address to the alias, the draft shows up in my primary email drafts instead of the alias drafts. Similarly, when I send an email from the alias, it shows up in my primary emails sent, but not in the alias sent folder. Is there a rule or a work around for this behavior?

Microsoft Exchange Online
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  1. anza 836 Reputation points

    if using exchange online mailbox there is a setting to 'Turn on sending from aliases'

    Without this setting, the from: alias-email-address falls back to primary-email-address

    You will find this setting in Exchange admin center > Settings > Mail Flow
    User's image

    To change the setting you will need to have exchange online admin rights and this change will affect all mailboxes.
    Here is some more info:


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