Yearlong Azure FREE Study and Test Version for Virtual Taining Day, Challenges and Certificates switched to pay as you go after three weeks

Question

How come that my yearlong testversion of Azure is expensive all of a sudden? I am working extremely hard on Virtual Training Day, Challenges, Learning Paths and for the certifications - and behind my back the test versions are switched to extremely expensive versions.

I am going to be billed almost 4000 Euros and there is nothing I can do against it. I am worried that I as a Microsoft student am abused, exploited and ruined

Answer 1

@Oliver Reich - Welcome to Microsoft Q&A and thanks for reaching out.

Sorry for the inconvenience this must have caused!

Microsoft Azure subscription and billing related issues are currently not supported in the Q&A forums, the supported products are listed over here : https://docs.microsoft.com/en-us/answers/products (more to be added later on).

I suggest you create a support request over here: https://azure.microsoft.com/en-us/support/create-ticket/. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge. https://azure.microsoft.com/en-us/support/plans/

You can also try https://azure.microsoft.com/en-us/support/options/#support-plans and ideally the “Submit a support ticket” button will work on this page for them as a first step too.

Hope this helps. and please feel free to reach out if you have any further questions.

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