My account has been locked

magdy mohamed 20 Reputation points


When I get access to this exercise I get this error  

Your account has been locked. Contact your support person to unlock it, then try again.

Please I need help with this error

Thank you

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. VGrandhi 195 Reputation points Microsoft Vendor

    Hello @magdy mohamed ,

    We appreciate your contact with Microsoft Q&A. Occasionally, account lockouts can be temporary and may resolve automatically after a brief period. Please consider waiting for a short while and then try accessing the link once more.  

    Here are some standard steps to troubleshoot the situation: 

    • Clear the cache and cookies in your web browser. 
    • Sign in again to your Microsoft Learn account. 
    • Attempt to access your Microsoft Learn path again. 

     If the problem persists, kindly share a screenshot of the issue. This will enable us to provide more specific assistance to resolve the issue. 

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