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Hi
When I get access to this exercise I get this error
Your account has been locked. Contact your support person to unlock it, then try again.
Please I need help with this error
Thank you
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 15%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Hello @magdy mohamed ,
Did you get an opportunity to review my earlier comment? If you are still experiencing the problem, please don't hesitate to reach out to us for further assistance.
Hello
Thank you, solved
Hello @magdy mohamed ,
Thank you for confirming. If you have any more questions in the future, please don't hesitate to contact us. We are here to assist you.
If you've found this answer helpful, we kindly ask that you click the "Accept Answer" button.
Thank you.
Hello @magdy mohamed ,
We appreciate your contact with Microsoft Q&A. Occasionally, account lockouts can be temporary and may resolve automatically after a brief period. Please consider waiting for a short while and then try accessing the link once more.
Here are some standard steps to troubleshoot the situation:
If the problem persists, kindly share a screenshot of the issue. This will enable us to provide more specific assistance to resolve the issue.